Indiana E-ZPass retail locations give drivers a fast way to buy a transponder and start using the Indiana Toll Road without waiting for shipping. Most retail spots are CVS pharmacies across northern Indiana, where the toll road runs from the Illinois border to the Ohio state line. A retail purchase costs $25 for the transponder plus an $8 starting balance, totaling $33. Drivers in Indianapolis, Fort Wayne, Evansville, and South Bend often need to drive north to grab a tag or order one online instead.
Indiana joined the E-ZPass network in 2020 through the Indiana Toll Road Concession Company (ITRCC). Since then, over 250,000 Hoosier and out-of-state drivers use E-ZPass on I-90 and I-94 each year. The system replaces older cash booths and paper tickets with one electronic tag that works in 19 states from Maine to Illinois.
Where to Buy E-ZPass Transponders in Indiana
Indiana drivers have three main ways to get an E-ZPass: online through the official ITRCC portal, by phone at (574) 675-4010, or at a retail partner store. Retail remains the fastest option for anyone who needs a tag the same day. Most retail locations sell the standard interior-mounted transponder, which fits cars, SUVs, vans, and pickup trucks with two axles.
Drivers looking for multi-axle options for RVs, trailers, or commercial trucks need to order online or call customer service. The retail transponder works on any vehicle with two axles, but Indiana law requires special mounting for vehicles over 7,000 pounds. Rental car drivers should check the rental company policy before buying a personal transponder, since many fleets now include E-ZPass in the rental agreement.
The official ez-passin.com portal lists every active retail partner, current stock levels, and store hours. Drivers can search by ZIP code to locate the nearest partner store across Lake, Porter, LaPorte, and St. Joseph counties.
City-by-City Indiana E-ZPass Retail Locations
Northern Indiana holds nearly all in-state E-ZPass retail partners. The list below covers the main cities and the stores that carry transponders, including addresses, phone numbers, and hours of operation. Call each store before driving over to confirm stock, since supply changes daily based on demand from cross-state commuters.
Gary
- CVS Pharmacy: 3750 W. Ridge Rd., Gary, IN 46408
- Phone: (219) 980-1700
- Hours: Open 24 hours
- Best for: Drivers heading west to Chicago or east toward South Bend
Hammond
- CVS Pharmacy: 7443 Indianapolis Blvd., Hammond, IN 46324
- Phone: (219) 844-5030
- Hours: 8:00 AM – 10:00 PM
- Best for: Cross-state commuters near the Illinois border
Valparaiso
- CVS Pharmacy: 2102 Laporte Ave., Valparaiso, IN 46383
- Phone: (219) 531-0760
- Hours: 9:00 AM – 9:00 PM
- Best for: Porter County residents and Indiana Dunes visitors
Portage
- CVS Pharmacy: 6100 U.S. Hwy 6, Portage, IN 46368
- Phone: (219) 762-6823
- Hours: 8:00 AM – 10:00 PM
- Best for: Travelers near Indiana Dunes National Park
Michigan City
- CVS Pharmacy: 2828 Franklin St., Michigan City, IN 46360
- Phone: (219) 879-8311
- Hours: 9:00 AM – 9:00 PM
- Best for: Eastbound travelers heading toward Ohio
South Bend and Mishawaka
- CVS Pharmacy: 6501 Grape Rd., Mishawaka, IN 46545
- Phone: (574) 273-2990
- Hours: 8:00 AM – 10:00 PM
- Best for: St. Joseph County drivers and Notre Dame visitors
E-ZPass Retail Locations in Indianapolis, Fort Wayne, and Evansville
Indianapolis, Fort Wayne, and Evansville have no in-state E-ZPass retail partners as of 2026. Drivers in these cities must order online through the ITRCC portal, call customer service, or drive 60 to 120 minutes north to reach the nearest CVS partner. Online orders ship in 7 to 10 business days for free, or customers can pay $7 for 2-day delivery.
Fort Wayne drivers in Allen County can reach the Portage or Valparaiso CVS in roughly 2 hours via US-31. Evansville drivers face a 3.5-hour drive to the closest partner store, making online or phone orders a better choice for Vanderburgh County residents. Terre Haute drivers sit about 2.5 hours from the nearest partner and should plan ahead for toll road trips.
AAA Hoosier Motor Club branches in Indianapolis and South Bend sometimes carry E-ZPass transponders, but stock varies by location. Call (800) 222-6424 before visiting any AAA branch to confirm transponder availability. Some Jewel-Osco stores near the Illinois border sell I-PASS transponders, which work on the Indiana Toll Road once activated through the ITRCC portal.
E-ZPass Transponder Cost and Activation Process
Every E-ZPass transponder sold at an Indiana retail location costs $25 for the device plus an $8 starting account balance, totaling $33. Payment accepts cash, credit, or debit at most CVS locations. The transponder comes pre-packaged with a barcode and activation code on a card inside the box.
Activation takes less than 5 minutes:
- Visit the official E-ZPass Indiana website or call (574) 675-4010.
- Enter the barcode number from the activation card.
- Provide a license plate number, name, address, and payment method.
- Mount the transponder on the windshield behind the rearview mirror.
Once active, the tag works on any E-ZPass toll road in 19 states, including Ohio, Illinois, Michigan, Pennsylvania, New York, and New Jersey. Out-of-state drivers can use the same Indiana transponder when crossing into neighboring toll states without a second tag.
Reloading an E-ZPass Account at Indiana Retail Locations
Drivers can add money to an E-ZPass account three ways: online through the ITRCC portal, by phone, or at select retail partners. Online reloads through a credit card, debit card, or bank account take effect within 15 minutes. Phone reloads follow the same schedule through the automated phone system.
Cash reloads are available at select CVS locations in Gary, Hammond, and Michigan City. PA Mobile App Payment The minimum cash reload is $10, and most stores cap cash top-ups at $50 per visit. Call the store first to confirm cash reload services are active before driving over. Toll plaza kiosks also accept cash but charge a $1.50 service fee per transaction.
Auto-reload keeps the account funded automatically when the balance drops below $5. Drivers can set auto-reload through the online portal or by calling customer service. Auto-reload avoids pay-by-plate fees that hit drivers with low balances during busy travel periods around holidays and summer weekends.
E-ZPass Flex Transponder for Indiana Toll Road
Indiana does not currently use the E-ZPass Flex switchable transponder. The Flex tag lets drivers in carpools and HOV lanes declare the number of passengers, but Indiana has no HOV lanes on the toll road. Standard E-ZPass tags work for every vehicle class in the state.
Drivers moving from states with HOV lanes, like Virginia or New Jersey, can still use a Flex tag on the Indiana Toll Road, but the switch must stay in the off position at all times. The tag reads as a standard two-axle transponder on the Indiana system, charging the regular E-ZPass rate on every trip.
E-ZPass Customer Service in Indiana
The E-ZPass Indiana customer service center handles account questions, lost or stolen transponder reports, and payment disputes. Virginia Customer Service Overview The center operates out of the ITRCC headquarters on Indiana State Route 933 in South Bend, with phone support available six days a week.
- Phone: (574) 675-4010
- Hours: Monday – Friday, 7:00 AM – 7:00 PM ET; Saturday, 8:00 AM – 2:00 PM ET
- Mailing Address: Indiana Toll Road Concession Company, 52551 Indiana State Route 933, South Bend, IN 46637
Tips for Buying E-ZPass at Indiana Retail Locations
Call the store before driving over. Connecticut Locations Services Stock at retail partners changes daily, and some locations sell out by mid-afternoon. The Gary CVS at 3750 W. Ridge Rd. stays open 24 hours and has the highest stock in the state, making it the top pick for late-night or early-morning buyers heading west to Chicago.
Bring a valid driver’s license and a credit or debit card for activation. Cash works for the transponder purchase, but online account setup needs a card on file for future toll charges. Without a payment method on file, the transponder will not activate and the toll road will charge pay-by-plate rates on every crossing.
Mount the transponder on the windshield before driving through any toll plaza. The tag must sit at least 2 inches below the metal roof line and clear of any tint strip. Improper mounting causes the toll booth reader to miss the tag and triggers pay-by-plate billing, which costs 50% more than the standard E-ZPass rate per toll.
Check the account balance weekly through the ITRCC app or online portal. Low balances trigger pay-by-plate fees of $1.50 per missed toll, on top of the original toll amount. Setting up low-balance alerts through the app prevents this fee and keeps the account funded during long-distance trips across multiple toll states.
Save the transponder packaging until activation confirms in the online portal. Returns require the original receipt, barcode card, and unused transponder. Defective tags can be swapped at any retail partner or by mailing the unit back to the ITRCC service center in South Bend.
E-ZPass Indiana Contact Details
Website: ez-passin.com
Phone: (574) 675-4010
Customer Service Hours: Monday – Friday, 7:00 AM – 7:00 PM ET; Saturday, 8:00 AM – 2:00 PM ET
Mailing Address: Indiana Toll Road Concession Company, 52551 Indiana State Route 933, South Bend, IN 46637
FAQ
Below are answers to common questions about Indiana E-ZPass retail locations, account setup, and toll road use. Each response covers the most searched topics based on Google search data and real driver concerns from northern Indiana, central Indiana, and out-of-state travelers crossing the I-90 corridor.
Can I buy an E-ZPass at a CVS in Indiana?
Yes. CVS pharmacies in Gary, Hammond, Valparaiso, Portage, Michigan City, and Mishawaka sell E-ZPass transponders for $25 plus an $8 starting balance. The Gary CVS on West Ridge Road stays open 24 hours and has the most reliable stock in the state. Call the store before visiting to confirm transponder availability, since stock changes daily based on demand from Chicago commuters and cross-state travelers heading east.
How much does an E-ZPass cost at an Indiana retail location?
The total cost at a retail partner is $33. This breaks down to a $25 transponder fee and an $8 starting account balance. Online orders cost the same but charge an extra $7 for 2-day shipping. Retail purchases skip shipping fees and the $15 online issuance fee, saving drivers up to $24 per tag compared to phone or mail orders that include extra processing charges from the ITRCC system.
Do Kroger, Walgreens, or Meijer sell E-ZPass in Indiana?
No. Kroger, Walgreens, and Meijer do not currently sell E-ZPass transponders in Indiana as of 2026. CVS Pharmacy holds the exclusive retail contract for E-ZPass sales in the state. Some AAA Hoosier Motor Club branches carry limited stock, but CVS remains the main retail partner across all 92 Indiana counties and the primary in-person purchase channel for Hoosier drivers needing same-day transponder pickup.
How long does it take to activate an E-ZPass bought at a retail store?
Activation takes 2 to 5 minutes online or by phone. Drivers visit the official E-ZPass Indiana portal, enter the barcode from the transponder card, and provide vehicle and payment details. The tag works on the toll road within 30 minutes of activation. Drivers who skip activation drive through tolls in pay-by-plate mode, which costs 50% more than the E-ZPass rate per transaction on every trip.
Can I reload my E-ZPass account with cash at a CVS in Indiana?
Yes, but only at select CVS locations. The Gary, Hammond, and Michigan City CVS stores accept cash reloads of $10 to $50 per visit. Drivers in other cities must reload online through a credit card, debit card, or bank account. Auto-reload through the online portal avoids the need for in-person cash top-ups and prevents low-balance pay-by-plate fees during high-traffic travel periods around the summer and holidays.
What happens if I drive through an Indiana toll plaza without an E-ZPass?
Indiana uses pay-by-plate billing for drivers without an E-ZPass. A camera snaps a photo of the license plate, and the ITRCC mails a bill to the registered vehicle owner. Pay-by-plate tolls cost 50% more than E-ZPass rates, plus a $1.50 processing fee per missed toll. Rental car drivers face the highest fees, since rental companies pass processing charges to customers on top of the original toll amount billed.
Does the E-ZPass Flex transponder work on the Indiana Toll Road?
Indiana has no HOV or carpool lanes, so the Flex switchable transponder works the same as a standard E-ZPass tag. PA Toll Calculator Tips Drivers moving from states with HOV lanes can use a Flex tag on the Indiana Toll Road by leaving the switch in the off position. Standard E-ZPass transponders cost less and cover all vehicle classes in Indiana, including two-axle cars, SUVs, and pickup trucks traveling the full I-90 corridor.